Frequently Asked Questions
We understand that planning a holiday can be stressful, and that’s why we have compiled this comprehensive list of frequently asked questions to assist you in finding the perfect holiday rental property
How do I book a holiday rental in Gran Canaria?
To book a holiday rental in Gran Canaria, you can visit our website and search for available properties. Once you find a property that suits your preferences, select your dates, and proceed with the booking process. You may need to provide some personal information and make a payment to confirm your reservation.
What are the check-in and check-out times?
The standard check-in time for holiday rentals is usually in the afternoon, around 3:00 PM or 4:00 PM. Check-out time is typically in the morning, around 10:00 AM or 11:00 AM. However, specific check-in and check-out times may vary depending on the property and its policies. It’s always best to check with the property manager
Is there a minimum stay requirement for GC-HOLIDAY??
There is usually a minimum stay requirement for holiday rentals in Gran Canaria. The minimum stay can vary depending on the property and the time of year. During peak seasons or holidays, there might be a longer minimum stay requirement, It’s important to check the property listing
What amenities are included in the holiday rental?
The amenities included in a holiday rental can vary depending on the property.
Common amenities may include fully equipped kitchens, Wi-Fi access, air conditioning, heating, linens, towels, toiletries, and in some cases, access to swimming pools, parking facilities, or outdoor spaces.
It’s advisable to check the property listing or inquire with the owner about the specific amenities provided.
Can I bring my pet to the holiday rental?
Pet policies can vary among holiday rentals. Some properties may allow pets, while others may have restrictions or additional fees associated with bringing pets.
It’s important to check the property listing or contact the owner to inquire about their pet policy before making a reservation.
What is the cancellation policy for holiday rentals?
The cancellation policy for holiday rentals can differ depending on the property and the rental provider. It’s essential to review the cancellation policy stated in the booking terms and conditions or contact the property owner directly. Common cancellation policies include full or partial refunds depending on the cancellation notice period and specific conditions.
Is bed linen and towels provided in the holiday rental?
Yes, holiday rentals in Gran Canaria generally provide bed linen and towels for guests.
These essentials are typically included in the rental package.
However, it’s recommended to confirm this information with the property owner to ensure you have a comfortable stay.
Is smoking allowed in the holiday rental?
Smoking policies can vary among holiday rentals. Some properties may have designated smoking areas, while others may have a strict no-smoking policy.
It’s crucial to respect the rules set by the property owner and inquire about the smoking policy beforehand.
How do I get the keys to the holiday rental?
The process of obtaining the keys to the holiday rental may vary depending on the property.
Some rentals may have a key box or lockbox where you can retrieve the keys upon arrival using a unique code.
Others may arrange for a personal check-in, where the property owner or their representative will meet you at the rental to provide the keys